Office Technical Support & Maintenance

For Workstations, Mobile Devices and Network

We offer different plans for your business to ensure the stability of your devices and network in your office. We can help you protect and secure your workstations, mobile devices and network to help you enhance the continuity of your business and operations. Let us be your office technical support & maintenance provider.

ESSENTIAL

For Startups and Small-sized businesses

₱ 6,990 /mo For Annual Subscription

Devices

Desktops, Laptops, Smartphones and Tablets


Device Quantity

Up to 10 devices


Support Scope

Email and Phone Support

Initial onsite set-up and scheduled maintenance visits

Troubleshooting of Hardware and Software

Removal of Virus and Malware

Remote Support

Optimization of Hard drive

Data Back-up and Restoration

Application Installation/Removal

Blocking of non-work-related websites

Desktop Internal Cleaning


Scheduled Visits

One (1) visit every other month


Emergency Visits

None, hourly rate will apply


Hourly Rate for excess

₱ 500 / hour or ₱ 2,000 per visit, whichever is less


Additional

For additional device/s, add ₱ 500 per device per month

For LAN Support, add ₱ 2,000 per month


Term of Contract

One (1) Year


Initial Set-up Fee

₱ 10,000


Monthly Service Rate

Monthly: ₱ 7,990
Semi-annually: ₱ 7,490 x 6
Annually: ₱ 6,990 x 12

PREMIUM

For Small and Medium-sized businesses

₱ 11,990 /mo For Annual Subscription

Devices

Desktops, Laptops, Smartphones, Tablets and LAN (Local Area Network)


Device Quantity

Up to 20 devices


Support Scope

Email and Phone Support

Initial onsite set-up and scheduled maintenance visits

Emergency visits (by appointment)

Troubleshooting of Hardware and Software

Removal of Virus and Malware

Remote Support

Optimization of Hard drive

Data Back-up & Restoration

Application Installation/Removal

Blocking of non-work-related website

Desktop Internal Cleaning

LAN Check-up and Troubleshooting


Scheduled Visits

One (1) visit every month


Emergency Visits

One (1) emergency visit per month, (hourly rate will apply for additional visits)


Hourly Rate for excess

₱ 500 / hour or ₱ 2,000 per visit, whichever is les


Additional

For additional device/s, add ₱ 500 per device per month


Term of Contract

One (1) Year


Initial Set-up Fee

₱ 20,000


Monthly Service Rate

Monthly: ₱ 12,990
Semi-annually: ₱ 12,490 x 6
Annually: ₱ 11,990 x 12

* If our plans do not fit your needs, we can CUSTOMIZE a technical support service for you. Let us know what you need.

Let us help you maintain and protect your office workstations, mobile devices and network.

Let us be your office technical support & maintenance provider.

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